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Administering Cisco Unified Communication Manager v10.0
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Administering Cisco Unified Communication Manager v10.0
Overview
Administering Cisco Unified Communications Manager (ACUCM) provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. This course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration.
This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network.
The course will provide the skills and knowledge necessary to handle the addition of users, changing of user preferences, basic phone installation, and all the day-to-day management needs that are associated with IP telephony system. The course is based on Cisco Unified Communications Manager 8.0.
Course Prerequisites
Description of traditional and / or IP Telephony and Cisco router and switch platform is recommended.
- Need More Info ? | Email: info@skilldynamo.com or | Enquire Now !
Course Content / Exam(s)
Schedule for Administering Cisco Unified Communication Manager v10.0 Training & Certification Courses
| Course# | Course Name | Exam# | Duration (days) |
|---|---|---|---|
| 20740B | Administering Cisco Unified Communication Manager v10.0 Training & Certification Courses | 70-740 | 5 |
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Administering Cisco Unified Communication Manager v10.0 Benefits
After Successful completion this course, you will be able to:-
- Understand the Cisco Unified Communications Manager network, service, and features
- Describe the importance of and configuration of redundancy and high availability in the enterprise network
- Define user configuration and the user web interface
- Describe basic phone options and the use of BAT
- Understand the route plan and on-net/off-net calling
- Understand the various media resources, including conferencing and MOH
- Explain the basic phone features and use of hunt groups
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