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Customization in Microsoft Dynamics 365 for Sales & Customer Service (CRM)

Overview

Customization in Microsoft Dynamics 365 for Sales and Customer Service course is 2 Day training course helping individual and groups who needs to learn and extend their aptitudes to tweak the Microsoft Dynamics 365 for Sales and Customer Service module. This course from KOENIG on customization of MS progression 365 for Sales and CRM is intended to grant center comprehension of different instruments accessible for customizing and reproducing the Dynamics 365 experience for your particular Sales and Service necessities.

Participants will learn point by point well-ordered guidelines to make arrangements, substance, fields, Entity relationship, alter frames, perspectives, reports and dashboards. The preparation modules concentrate on execution and comprehension of how these apparatuses can be best connected to make custom articles, computerize undertakings, adjust the UI and different dreary exercises.

Course Prerequisites

  • Basic knowledge of business process & table relationship

Course Content / Exam(s)

Schedule for customization-in-microsoft-dynamics-365-for-sales-customer-service-crm

Course# Course Name Exam# Duration (days)
20740B customization-in-microsoft-dynamics-365-for-sales-customer-service-crm 70-740 5

Advantages of customization-in-microsoft-dynamics-365-for-sales-customer-service-crm course

After Successful completion this course, you will be able to:-

  • Introduction to MS 365
  • Customization of Microsoft Dynamics 365 Solutions
  • Fundamentals of Entity & Field Customizations
  • Customizing Forms
  • Additional Field Customization
  • Customizations for Mobile
  • Views & Visualizations
  • Relationships & Business Rules
  • Customizations for Interactive Service Hub

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