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Social Studio 101 (SS101)

Overview

Salesforce Marketing Cloud is a customer relationship management (CRM) platform for marketers who allow them to create and manage marketing relationships and campaigns with customers. Social Studio 101 (SS101) spending is helps you organize your social teams, propose and recommend your content, engage with your customers, and analyze conversations occurring on social media. Detailed hands-on, Social Studio 101 is the core training that guarantees your achievement with Social Studio. Salesforce Trailhead trains beginner and intermediate developers who need to learn how to code for the Salesforce platform.

Audience

This course is devised for the social marketers who maintain the social path for their system. No earlier knowledge of the Marketing Cloud is needed

Course Content / Exam(s)

Schedule for Social Studio 101 (SS101) Training & Certification Courses

Course# Course Name Exam# Duration (days)
20740B Social Studio 101 (SS101) Training & Certification Courses 70-740 5

Social Studio 101 (SS101) Benifits

After Successful completion this course, you will be able to:-

  • Construct teams and collaborate via workplaces
  • Build, modify, and maintain posts broadcasted to social accounts
  • Collaborate directly with lawyers, end-users and critics via post-level actions on your social accounts
  • Create Topic Profiles that permit you to evaluate what is being said on over a billion sources on the web
  • Calculate content performance and gain insights across the team

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